The not too long ago printed article, “Lawsuits, fines, complaints put strain on Athena Nursing Houses,” targeted consideration on a number of cases the place our well being care firm’s efficiency throughout this unprecedented, three-year-long interval of challenges was beneath what we have now strived for in almost 4 many years of offering high quality, expert nursing facility care in Connecticut and surrounding states.
Nevertheless, the overwhelming proof exhibits that Athena, within the overwhelming majority of circumstances — comprising 1000’s of affected person interactions every day — has delivered and can proceed to make sure a high quality care expertise for the sufferers and households we serve, at the same time as we acknowledge the uncommon cases the place the expertise is lower than we try to realize day-after-day.
Listed below are among the numerous examples of why Athena is understood for delivering a high-quality care expertise in Connecticut and surrounding states:
- Throughout our 46 amenities in Connecticut, Rhode Island, and Massachusetts we offer a continuum of care providers for our residents, together with short-term rehab, long-term care, respite, residence care, hospice, and personal care. Now we have a confirmed document within the longevity of our employees members.
- Athena is a pacesetter and pioneer, and in 2015 initiated a substance-use dysfunction (SUD) program for sufferers who require these further supportive providers in addition to required the expert stage of nursing care. Now we have helped 1000’s of sufferers bothered with SUD discharge efficiently again into the neighborhood with supportive providers in place.
- Our Athena Ambassador program rolled out efficiently in Rhode Island and Massachusetts and is now underneath approach in Connecticut. This system is designed for residents to have an advocate at our facilities, in addition to to make sure correct customer support and communication is handed to the suitable administration.
- When COVID-19 hit the state of Connecticut, Athena established itself as a pacesetter by being the one supplier within the state to open two specialty restoration facilities within the state in addition to reworking two of our present nursing properties into COVID-only buildings. We additionally accepted and proceed to simply accept all COVID admissions into all our properties to fulfill the calls for of the hospitals. We rose to the challenges introduced by the pandemic head-on with dedication and style with a purpose to take care of these bothered with the sickness, and thus saved the lives of many. We have been on the entrance line when the complexities of COVID-19 have been nonetheless unknown, and actively reworked our amenities to answer the decision to take care of essentially the most susceptible populations.
The labor scarcity and excessive price of expert staff has introduced new challenges to our trade. Nursing properties are usually not alone on this. Hospitals and rehabilitation amenities throughout the nation have all struggled to stability the necessity for high-quality care with rising prices of expert labor. We’re actively pursuing options to issues affecting nursing properties nationwide as a result of fallout from the COVID-19 pandemic, which modified the panorama of nursing and labor availability.
The sufferers and households we serve, our valued staff, and the communities throughout Connecticut must be assured that Athena will proceed to fulfill the long-term care wants now and into the long run. We are going to work tirelessly to make sure that our residents at our amenities get the very best care to profit their well-being and longevity.
Lawrence G. Santilli is President and Chief Govt Officer of Farmington-based Athena Healthcare Methods,