From prime left clockwise: Paul Markovich, Sandra Clarke, Hope Scott, Peter Lengthy, Debbie Change, Haley Mixon, Susan Fleischman, Lisa Davis
After teetering between an ‘endemic’ and a ‘tripledemic’ amid the rise of digital care and hovering inflation, we requested President and Chief Government Officer Paul Markovich and members of his management group to foretell what’s forward for the healthcare business and Blue Protect in 2023.
On Reshaping the System
Paul Markovich, president and chief govt officer
Whereas the shift to value-based care is among the most enjoyable and essential developments within the business, it requires an enormous shift in how the healthcare system works, which can be uncomfortable for some. Hospitals are underneath super monetary strain as they grapple with a scarcity of healthcare employees and the ripple results of the pandemic. They’re now requesting greater costs for providers, however there’s a higher method. Now we have a chance to reshape the system. Within the Well being Reimagined mannequin, a partnership between suppliers and payers, we are able to work collectively to maintain individuals wholesome and out of the hospital whereas lowering prices and growing profitability.
On the Evolution of Care
Sandra Clarke, govt vp and chief working officer
The most important problem for well being care in 2023 is discovering the brand new regular after the Public Well being Emergency expires. A “regular” stage of healthcare utilization might be established whereas the price pressures on suppliers and payers introduced by inflation will proceed. Low-cost, high-quality care choices are prone to broaden and evolve. The business should additionally hold driving improved entry to psychological well being instruments and sources by way of digital and in-person decisions. These challenges give us alternatives to speed up the transformation of the healthcare system. At Blue Protect, we stay steadfast in our dedication to Well being Reimagined – our daring, strategic plan to enhance entry to high quality, reasonably priced well being care.
On Knowledge Sharing
Lisa Davis, senior vp and chief info officer
Knowledge sharing and integration are crucial to making a seamless and customized expertise for members navigating our complicated healthcare system. When complete care groups are empowered with real-time entry to affected person well being info, they ship healthcare providers with extra precision, pace, and improved well being outcomes. We should proceed to interrupt down partitions and obstacles inside the healthcare ecosystem to unleash the ability of knowledge and illuminate vital points surrounding well being fairness.
On Variety, Fairness, and Inclusion
Hope Scott, senior vp, common counsel, company secretary, and head of Blue Protect’s Variety, Fairness, and Inclusion Management Council
Healthcare organizations will proceed to play a number one function in figuring out and dealing to eradicate systemic obstacles to well being fairness. Because the employment panorama continues to evolve, trending towards a brand new normal of hybrid (digital/in-person) work, employers should broaden their Variety, Fairness, and Inclusion focus to embody the variety of how, when, and the place their workers get their work performed. This expanded view of inclusiveness will guarantee significant engagement of all workers, fostering an atmosphere the place everybody will really feel a way of belonging and worth. We perceive that variety fosters creativity, innovation, and transformative pondering. Organizations that promote variety and inclusion may have the strongest, most sustainable future and essentially the most loyal and happy clients.
On Equitable Entry
Peter Lengthy, govt vp, Technique and Well being Options
I’m assured that there might be extra entry factors for take care of our members and Californians. The pandemic taught us how to answer the wants of our members, notably with digital care. In 2023, we are going to construct out these capabilities with significant integrations and experiences. We’re doing this with varied hybrid care fashions, collaborating throughout the healthcare system to extend equitable entry to high quality, customized, and handy experiences. We’ll construct a wide range of new applications, providers, and advantages at scale, as we’d like completely different options that talk to the wants of our various member base. And, on the subject of entry to well being take care of all Californians, state businesses would require new methods for the healthcare system to offer equitable care, which we’ll meet, if not exceed.
On Innovation
Susan Fleischman, senior vp and chief medical officer
Our healthcare system is dynamic, and we should keep on our toes and act accordingly to satisfy the second. Nice scientific discoveries are occurring day by day that may change the course of significant diseases, and there are nonetheless gaps in assembly primary wants. The COVID-19 pandemic demonstrated that we should proceed adapting to public well being wants whereas concurrently enhancing blind spots the place the system is falling quick. This requires creating and deploying new, modern approaches for the way Blue Protect organizes itself and the way we present up for high quality, equitable take care of all of our California communities. We have to meet members’ care wants by way of how they wish to obtain care, whether or not digital, in-person or through an app. Everybody deserves care worthy of our household and mates, and we are going to proceed to outline what meaning on the bottom for our members and make it accessible.
On Attracting and Retaining Expertise
Haley Mixon, senior vp, chief human sources officer
Exterior shifts, akin to consolidation within the healthcare system, inflation, and tight labor markets, proceed to problem how we appeal to, develop, and retain key expertise within the healthcare business. The “nice reshuffle” is inflicting unprecedented expertise shortages, and versatile and hybrid workplaces are right here to remain. Hiring, mobility, and retention stay prime priorities to make sure we’ve the expertise we have to obtain our mission. Nonetheless, these practices should be reframed to deal with a restricted expertise pipeline and new methods of working. The business should appeal to expertise outdoors healthcare to fill this hole whereas persevering with to deal with growing various illustration.
On Healthcare Disparities
Debbie Chang, president and chief govt officer at Blue Protect of California Basis
The healthcare business wants to stay targeted on studying the teachings of the COVID-19 pandemic, which has proven us the depth of well being inequities and what’s doable to deal with them. We see better impacts of the pandemic on Black and Latino Californians, for instance, and in low-income communities. The Basis will proceed to associate with organizations that sort out the basis causes of poor well being, particularly for Californians of shade with low incomes who’re essentially the most affected by well being disparities.
